Nebraska Cornhuskers Silky Scarf

Thank you so much for your purchase and for taking the time to share your feedback. We’re sorry to hear that the scarf’s presentation didn’t make the first impression we would have hoped for, although we’re glad you found the quality of the scarf itself to be acceptable.

Unfortunately, wrinkles can sometimes occur during packing and transit, particularly with soft fabric items, and it can be difficult to ensure that an item arrives completely wrinkle-free after making its way through the shipping process. We do appreciate you bringing your experience to our attention, as customer feedback helps us continue to evaluate our packaging and presentation.

As a small business, we’re also very mindful of keeping our products and shipping as affordable as possible for our customers. With the continued rise in packaging and shipping costs, including additional carrier surcharges, we try to strike a careful balance between attractive packaging, protecting items in transit, and avoiding added costs that would ultimately have to be passed along to our customers.

We truly appreciate your business and your feedback. Thank you for choosing to shop with our small business and for giving us the opportunity to serve you.